zappos.com -- WOW!

i spend so much of my time complaining about stuff here that i needed to balance it out with a recent positive experience. i am still amazed at the speed in receiving two new pairs of shoes from zappos.com.

i ordered the shoes at 220pm.
the shoes departed kentucky at 456pm.
they arrived in connecticut at 653pm.
the ups guy knocked on my door the next day at 255pm.

so within 24 hours the shoes were ordered and delivered from kentucky to massachusetts!

add in the fact that shipping is free (both ways, even on returns) and i dont know why everyone wouldnt order their shoes from zappos.

thank you for the great service.